Terms of Service

Strawbie, Inc. Effective date: July 4, 2026

These Terms of Service (“Terms”) govern your use of the Strawbie iOS app and the strawbie.ai website (together, the “Service”), operated by Strawbie, Inc., a Delaware corporation (“Strawbie,” “we,” “us”). By using the Service, you agree to these Terms and to our Privacy Policy.

1. Who can use Strawbie

You must be at least 13 years old to use Strawbie. If you are under 18, you must have permission from a parent or guardian. By using the Service you represent that you meet these requirements.

2. Strawbie is an AI

Strawbie is an artificial intelligence character and artist. She is not a human. Her responses are generated by AI and may occasionally be inaccurate or inappropriate despite our safeguards. Strawbie is designed for companionship, focus, and entertainment — she is not a source of medical, mental health, legal, or financial advice, and is not an emergency service. If you are experiencing a crisis, contact a qualified professional or a crisis line such as 988 (US).

3. Your account

You are responsible for your account credentials and for activity under your account. Provide accurate information, including your date of birth. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions and payment

• Parts of the Service require a paid subscription, purchased through Apple’s App Store.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. Your Apple account is charged at confirmation of purchase and at each renewal.
• Managing and canceling. You can manage or cancel your subscription in your iOS Settings → Apple ID → Subscriptions. Deleting the app does not cancel a subscription.
• Refunds. Purchases are processed by Apple, and refunds are handled under Apple’s policies. Request refunds at reportaproblem.apple.com.
• Price changes. If prices change, we will provide notice as required by Apple’s policies, and changes apply at your next renewal.

5. License to use the Service

We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on Apple devices you own or control, subject to these Terms and Apple’s App Store terms.

6. Our content and intellectual property

The Service — including the Strawbie character, name, likeness, voice, personality, all music, sound recordings, compositions, lyrics, artwork, animations, video, software, and design — is owned by Strawbie, Inc. or its licensors and protected by intellectual property laws. Except for the license above, no rights are granted to you.

You may not: copy, distribute, publicly perform, or create derivative works from Strawbie’s music or character; extract, scrape, or reverse-engineer the Service; use Strawbie’s name, voice, or likeness commercially; or use the Service to develop a competing product.

Personal, non-commercial sharing of screenshots or screen recordings of your Strawbie experience on social media is welcome.

7. Your content

You retain ownership of content you submit to the Service (messages, photos, goals). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display that content as needed to operate and improve the Service, consistent with our Privacy Policy. You represent that you have the rights to the content you submit.

8. Acceptable use

You agree not to use the Service to: violate any law; harass, abuse, or harm others; attempt to extract training data, prompts, or model behavior; probe or breach security; upload malicious code; impersonate others; or attempt to generate content that is illegal, including content that sexualizes minors. We may suspend or terminate access for violations.

9. Third-party services

The Service relies on third-party providers (including Apple, Google Firebase, OpenAI, and Inworld AI). We are not responsible for third-party services, and your use of Apple’s platform is governed by Apple’s terms. Apple is not a party to these Terms and has no obligation to provide support or maintenance for the app.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STRAWBIE, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Strawbie, Inc. from claims arising out of your violation of these Terms or misuse of the Service.

13. Dispute resolution

Any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration rather than in court, except that either party may bring qualifying claims in small claims court. You and Strawbie each waive the right to a jury trial and to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms by emailing hello@vybelabs.ai.

14. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles.

15. Changes to these Terms

We may update these Terms. Material changes will be posted at strawbie.ai/terms with an updated effective date, and continued use of the Service constitutes acceptance.

16. Contact

Strawbie, Inc. San Francisco, California hello@vybelabs.ai