Privacy Policy

Strawbie, Inc. Effective date: July 4, 2026

Strawbie, Inc. (“Strawbie,” “we,” “us”) makes the Strawbie app, an AI companion and artist experience for iOS. This policy explains what we collect, why, where it goes, and the choices you have. We wrote it to match what the app actually does.

1. What we collect

Account information. When you create an account we collect your email address and password (if you sign up by email), or your name, email, and account identifier from Apple or Google (if you use Sign in with Apple or Google Sign-In). During onboarding we collect a username and your date of birth.

Profile information. You may optionally add a profile photo.

Conversations. Strawbie is a conversational AI. We store the text of your chat messages and transcripts of your voice conversations so Strawbie can remember your history and so the app works across sessions.

Voice audio. When you talk to Strawbie, your voice is streamed in real time to our voice-technology provider to power the conversation. Voice audio is processed live and transcribed to text; we do not store your audio recordings. Only the text transcript is retained.

Memory and goals. To act as a companion, Strawbie extracts and stores certain facts you share in conversation (for example, your name, interests, or things you tell her about your day) and any goals you set in the app.

Photo memories. If you use the camera feature, the photos you capture in the app are stored with your account.

Purchase information. If you subscribe, Apple processes your payment. We receive and store your subscription status (not your payment details — we never see your card number).

Usage and diagnostics. We use Firebase Analytics and Crashlytics to collect app usage events and crash reports so we can fix bugs and improve the app.

2. How we use your information

• To provide the app: conversations, voice, memory, music, and modes
• To maintain your account and subscription entitlements
• To improve stability and performance (analytics and crash data)
• To communicate with you about your account or important changes
• To comply with legal obligations

We do not sell your personal information. We do not show ads. We do not share your data with third parties for their marketing.

3. AI processing — who sees your data

Strawbie’s intelligence is powered by third-party AI providers acting as our service providers:

• OpenAI processes your chat messages and in-app images to generate Strawbie’s responses and to extract memory facts. Data is sent via our secure backend; our API access to OpenAI is not used to train OpenAI’s models.
• Inworld AI processes your live voice audio to power real-time voice conversations and Strawbie’s voice, including transcription of your speech to text.

These providers process your data only to provide the service to us, under agreements restricting their use of it.

Model training. We do not currently use your conversations or personal data to train AI models. If that ever changes, we will update this policy and notify you before doing so.

4. Where your data lives

Your data is stored with Google Firebase (Firestore and Firebase Authentication), hosted in the United States (us-central1). If you use the app from outside the United States, your data will be transferred to and processed in the United States.

5. How long we keep it

We keep your data while your account is active. If you delete your account, we delete your chats, sessions, memories, knowledge facts, goals, and photo memories. Some records (for example, records of your subscription for tax and accounting purposes, or crash logs) may be retained as required by law or for legitimate business purposes, then deleted.

6. Your choices and rights

• Access, correction, deletion. You can delete your account in the app (Settings → Account), which wipes your conversational data as described above. You may also contact us to access, correct, or delete your information.
• California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct. We do not sell or share personal information as defined by the CCPA.
• EEA/UK residents have rights under the GDPR, including access, rectification, erasure, restriction, and portability, and the right to lodge a complaint with a supervisory authority. Our legal bases are performance of contract (providing the app), legitimate interests (improving and securing the service), and consent where required.

To exercise any right, email hello@vybelabs.ai.

7. Age requirement

Strawbie is for users 13 and older. We do not knowingly collect personal information from children under 13. If we learn that a user is under 13, we will delete the account and its data. If you believe a child under 13 has created an account, contact us at hello@vybelabs.ai.

8. AI companion disclosure

Strawbie is an artificial intelligence. She is not a human being, and conversations with her are generated by AI. Strawbie is not a substitute for professional advice, including medical or mental health care. If you are in crisis, contact a crisis resource in your area, such as calling or texting 988 in the United States.

9. Security

We use industry-standard safeguards including encrypted transport, server-side API key management, and access controls. No system is perfectly secure; please use a strong, unique password.

10. Changes

We will post updates to this policy at strawbie.ai/privacy and update the effective date. Material changes will be communicated in the app or by email.

11. Contact

Strawbie, Inc. San Francisco, California hello@vybelabs.ai